Managing Performance

The Police Authority strives to continually improve the service provided by Gwent Police by carefully monitoring its performance in both terms of efficiency and cost-effectiveness.

Key policing objectives and targets are set for the Police by both the Home Secretary and the Police Authority following consultation with local people. These are outlined in the annual Local Policing Plan. In practice we work to achieve an efficient and effective police service through:

• Agreeing the performance that we expect from the Force with the Chief Constable, and setting down that performance in the annual Local Policing Plan
• Monitoring the Force's performance against the targets agreed in the Local Policing Plan and investigating further where performance has not met expectations.
• Working with the Force in support of our overall plans for making Gwent safer to review all aspects of the local policing services provided by the force; challenging current practice, consulting service users, comparing performance and ensuring that our services are competitive.
• Working in partnership with Gwent Police to explore the best ways of policing the local area.

Her Majesty's Inspectorate of Constabulary (HMIC) also has a role to play in monitoring the work of the Force on behalf of the Home Secretary. The Authority and the Inspectorate work closely together to ensure that necessary improvements highlighted by the Inspectorate are addressed by the Force.