Our Policies & Procedures
Policies and procedures for the conduct of the Authority’s business
- Standing Orders
- Terms of Reference
- Authority Business Plan
- Code of Corporate Governance
- Members Code of Conduct
- Financial Regulations
- Delegation to Officers
- Single Equality Scheme
Policies and procedures for the provision of services
Customer Service
- Complaints procedure
- against the actions of the Authority (organisational complaints)
- about Members but also through the Public Services Ombudsman
- about Staff
- Minimum standards for responding to requests for information
Records Management & Personal Data policies
